Correct child safety reporting guidance

docs/trust-safety.md

@@ -168,12 +168,13 @@ sextortion, sexualization, and child trafficking for sexual exploitation. This
 policy applies even though registration is limited to adults and the current
 product does not accept user media uploads.
 
-Users can report the relevant request, activity, profile, or message in the
-product using the dedicated `child_safety` reason. This in-product moderation
-report is deliberately separate from the public `/legal/content-removal` route,
-which also accepts an anonymous `child_sexual_abuse_material` report without
-accepting a file upload. Reporters are instructed not to reproduce, forward,
-download, or email suspected CSAM.
+Users can report the relevant request, activity, or chat message in the product
+using the dedicated `child_safety` reason. A profile or other content without an
+in-product report control must be reported through the public
+`/legal/content-removal` route. That route is deliberately separate from the
+in-product moderation report and accepts an anonymous
+`child_sexual_abuse_material` report without accepting a file upload. Reporters
+are instructed not to reproduce, forward, download, or email suspected CSAM.
 
 The category enters the restricted legal queue as `urgent_review`. The assigned
 operator must immediately assess whether access should be restricted, content

lib/who_need_help_web/controllers/page_html/child_safety.html.heex

@@ -28,7 +28,7 @@
         </h2>
         <p class="mt-3">
           {gettext(
-            "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
+            "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
           )}
         </p>
         <div class="mt-4 flex flex-col gap-3 sm:flex-row">

priv/gettext/default.pot

@@ -7798,7 +7798,7 @@ msgstr ""
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:30
 #, elixir-autogen, elixir-format
-msgid "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
+msgid "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
 msgstr ""
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:8

priv/gettext/en/LC_MESSAGES/default.po

@@ -7798,8 +7798,8 @@ msgstr "These standards supplement the Terms of Service and Safety Rules. They a
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:30
 #, elixir-autogen, elixir-format
-msgid "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
-msgstr "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
+msgid "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
+msgstr "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:8
 #, elixir-autogen, elixir-format

priv/gettext/ru/LC_MESSAGES/default.po

@@ -7918,8 +7918,8 @@ msgstr "Эти стандарты дополняют Условия исполь
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:30
 #, elixir-autogen, elixir-format
-msgid "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
-msgstr "Используйте кнопку жалобы в соответствующей заявке, активности, профиле или сообщении. Также можно открыть публичную форму удаления контента и выбрать «Материалы сексуального характера с участием несовершеннолетнего». Жалобу этой категории можно отправить без контактных данных."
+msgid "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
+msgstr "Используйте кнопку жалобы в соответствующей заявке, активности или сообщении чата. Для профиля или другого контента без кнопки жалобы откройте публичную форму удаления контента и выберите «Материалы сексуального характера с участием несовершеннолетнего». Жалобу этой категории можно отправить без контактных данных."
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:8
 #, elixir-autogen, elixir-format

priv/gettext/uk/LC_MESSAGES/default.po

@@ -7912,8 +7912,8 @@ msgstr "Ці стандарти доповнюють Умови використ
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:30
 #, elixir-autogen, elixir-format
-msgid "Use the in-app report control on the relevant request, activity, profile, or message. You can also use the public content-removal form and select Sexual material involving a minor. A report about this category may be submitted without contact details."
-msgstr "Скористайтеся кнопкою скарги у відповідному запиті, активності, профілі або повідомленні. Також можна відкрити публічну форму видалення контенту та вибрати «Матеріали сексуального характеру за участю неповнолітньої особи». Скаргу цієї категорії можна надіслати без контактних даних."
+msgid "Use the in-app report control on the relevant request, activity, or chat message. For a profile or other content without a report control, use the public content-removal form and select Sexual material involving a minor. A report in this category may be submitted without contact details."
+msgstr "Скористайтеся кнопкою скарги у відповідному запиті, активності або повідомленні чату. Для профілю чи іншого контенту без кнопки скарги відкрийте публічну форму видалення контенту та виберіть «Матеріали сексуального характеру за участю неповнолітньої особи». Скаргу цієї категорії можна надіслати без контактних даних."
 
 #: lib/who_need_help_web/controllers/page_html/child_safety.html.heex:8
 #, elixir-autogen, elixir-format

test/who_need_help_web/controllers/page_controller_test.exs

@@ -232,6 +232,9 @@ defmodule WhoNeedHelpWeb.PageControllerTest do
     assert html =~ "Child safety standards"
     assert html =~ "child sexual abuse and exploitation (CSAE)"
     assert html =~ "National Center for Missing & Exploited Children"
+    assert html =~ "request, activity, or chat message"
+    assert html =~ "For a profile or other content"
+    refute html =~ "request, activity, profile, or message"
 
     assert html =~
              ~s(href="/legal/content-removal?category=child_sexual_abuse_material")