From dafcdb36cbe221af0c880fd05da3321e181ddd2c Mon Sep 17 00:00:00 2001 From: SimpleTest Date: Mon, 10 Aug 2026 17:20:27 +0300 Subject: [PATCH] Gate Play support contact on inbound mail --- android/play-store/release-checklist.md | 5 +++++ android/play-store/store-presence-runbook.md | 10 ++++++++++ 2 files changed, 15 insertions(+) diff --git a/android/play-store/release-checklist.md b/android/play-store/release-checklist.md index b51b625..80b5176 100644 --- a/android/play-store/release-checklist.md +++ b/android/play-store/release-checklist.md @@ -97,6 +97,11 @@ block publishing changes, including Store Listing, Pricing, and Distribution. - [ ] Complete **Select an app category and provide contact details** in Play Console. Read-only Dashboard inspection on 2026-08-10 showed this task incomplete; no values were selected or saved during that inspection. + `contact@whoneedhelp.com` must not be entered yet: a same-day public DNS + check found no MX record and no observed SMTP greeting on the web-server + address, so inbound delivery has not been demonstrated. Configure and + test that mailbox/forwarder, or deliberately choose another monitored + public support address, before saving the field. - [ ] Complete **Set up your store listing** in Play Console using the prepared localized copy and assets. The same Dashboard inspection showed overall app setup at 9 of 11 tasks. diff --git a/android/play-store/store-presence-runbook.md b/android/play-store/store-presence-runbook.md index 3f4866e..5e190f1 100644 --- a/android/play-store/store-presence-runbook.md +++ b/android/play-store/store-presence-runbook.md @@ -51,6 +51,16 @@ send a real inbound message to it, observe arrival in the monitored mailbox, and verify that replies are handled. Google recommends keeping the public app support address distinct from the developer-account sign-in address. +A read-only public DNS check on 2026-08-10 returned no MX record for +`whoneedhelp.com`, and a connection to the domain's web-server address on SMTP +port 25 produced no server greeting within five seconds. This does not prove +that every possible mail route is absent, but it provides no evidence that +`contact@whoneedhelp.com` can receive mail. The address remains a candidate, +not a verified support inbox. Before Console entry, either configure and test a +monitored inbound mailbox/forwarder for that address or deliberately use a +different already monitored public support address. Outbound Brevo delivery +from the address is not evidence of inbound delivery to it. + ## Category and child-safety gate The prepared listing suggests **Social**, which accurately describes the