who_need_help/android/play-store/review-access.md

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Google Play review access

The app has public pages, email/passwordless authentication, and Google sign-in. Reviewers must be able to inspect restricted functionality without contacting a real requester or sharing real personal/medical information.

  1. Open the app. The product home, Safety, Privacy, Terms, Support, content reporting, and Account deletion pages are available without a reviewer account. Request, activity, category-proposal, profile, notification, and moderation LiveViews require authentication.
  2. For authenticated functionality, use the dedicated production reviewer account prepared immediately before submission.
  3. Enter the reviewer email on the Log in screen and use the current one-time sign-in link delivered to the reviewer mailbox, or use the supplied password if Play Console’s access-instructions field requires fixed credentials.
  4. Use only the pre-created synthetic requests and activity. Their titles must start with Play review.
  5. A second synthetic account must already be assigned as the counterpart so the reviewer can inspect chat, optional tracking controls, handover, withdrawal, reviews, blocking, reporting, support, privacy, and account deletion.

Submission-time values

Do not store credentials here or in Git. Put them only in Play Console’s app access field:

  • Reviewer email: create at release time.
  • Reviewer password or mailbox access instructions: create at release time.
  • Stable synthetic request URL: create at release time.
  • Stable synthetic activity URL: create at release time.
  • Support contact: contact@whoneedhelp.com.

Verification before submission

  • Test the exact instructions in a clean Android install from the Play track.
  • Confirm they do not depend on a developer browser session, VPN, localhost, expiring fixture, or test/staging domain.
  • Confirm the reviewer account is not a moderator or administrator.
  • Confirm all data is synthetic and no real user can be messaged or located.